Cookie Policy

How We Use Cookies and Tracking Technologies

Website Operator Information

Company Details

Website Operator: CryptoElite Pro Limited
Registration: CEP-2024-ELITE-7892
ICO Registration: ZA999888777
Domain: cryptoelitepro.com

Cookie Contact

Privacy Team: [email protected]
DPO: [email protected]
Cookie Preferences: Available in site footer
Opt-out: Browser settings or preference center

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They help us provide you with a better experience by:

  • Remembering your preferences and settings
  • Enabling essential functionality and security
  • Analyzing how our website is used
  • Providing personalized content and experiences
  • Measuring the effectiveness of our communications

Your Control: You can control and manage cookies through your browser settings or our cookie preference center.

2. Types of Cookies We Use

🔒 Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions made by you which amount to a request for services.

Authentication & Security

  • • User session management
  • • Login authentication
  • • CSRF protection tokens
  • • Security monitoring
  • • Two-factor authentication

Core Functionality

  • • Load balancing
  • • Form data preservation
  • • Language preferences
  • • Accessibility settings
  • • Cookie consent status

📊 Performance Cookies

These cookies collect information about how you use our website, helping us improve performance and user experience. All data is aggregated and anonymous.

Analytics

  • • Page view tracking
  • • User journey analysis
  • • Site performance monitoring
  • • Error tracking and reporting
  • • Feature usage statistics

Technical Monitoring

  • • Load time measurements
  • • Browser compatibility data
  • • Device and screen resolution
  • • Network performance metrics
  • • API response times

⚙️ Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use.

User Preferences

  • • Theme and display preferences
  • • Dashboard customization
  • • Notification settings
  • • Trading interface layout
  • • Chart and data preferences

Enhanced Features

  • • Live chat functionality
  • • Video player settings
  • • Social media integration
  • • Content recommendations
  • • Saved searches and filters

📱 Marketing Cookies (Optional)

These cookies are used to deliver relevant advertisements and measure the effectiveness of advertising campaigns. They require your explicit consent.

Advertising

  • • Personalized advertisements
  • • Retargeting campaigns
  • • Ad performance measurement
  • • Cross-device tracking
  • • Interest-based targeting

Social Media

  • • Social sharing functionality
  • • Social media login
  • • Social media advertising
  • • Content engagement tracking
  • • Social proof elements

3. Third-Party Cookies and Services

We work with trusted third-party service providers who may set cookies on our website. These providers have their own privacy policies governing their cookie use:

Analytics Providers

Google Analytics: Website traffic analysis

Privacy Policy: Google Privacy

Hotjar: User behavior analysis

Privacy Policy: Hotjar Privacy

Security & Compliance

Cloudflare: Security and performance

Privacy Policy: Cloudflare Privacy

reCAPTCHA: Spam protection

Privacy Policy: Google reCAPTCHA

Communication Tools

Intercom: Customer support chat

Privacy Policy: Intercom Privacy

Mailchimp: Email marketing

Privacy Policy: Mailchimp Privacy

4. Cookie Duration and Lifecycle

Session Cookies

Temporary cookies that are deleted when you close your browser.

  • • Authentication tokens
  • • Shopping cart contents
  • • Form data preservation
  • • Security tokens

Persistent Cookies

Remain on your device for a specified period or until deleted.

  • • User preferences (up to 1 year)
  • • Analytics data (up to 2 years)
  • • Marketing cookies (up to 13 months)
  • • Performance tracking (up to 1 year)

5. Managing Your Cookie Preferences

Our Cookie Preference Center

You can manage your cookie preferences at any time through our preference center:

Changes take effect immediately upon saving

Browser-Level Cookie Control

You can also control cookies through your browser settings:

Desktop Browsers

  • Chrome: Settings > Privacy > Cookies
  • Firefox: Options > Privacy > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

Mobile Browsers

  • iOS Safari: Settings > Safari > Privacy
  • Android Chrome: Settings > Privacy > Cookies
  • Mobile Firefox: Menu > Settings > Privacy
  • Samsung Internet: Settings > Privacy

Industry Opt-out Tools

For advertising cookies, you can use industry-wide opt-out tools:

6. Impact of Disabling Cookies

Important Notice

Disabling certain cookies may affect your experience on our website:

Essential Cookies (Cannot be disabled)

Website may not function properly, security features may be compromised

Performance Cookies

Limited ability to improve website performance and user experience

Functional Cookies

Reduced functionality, preferences not saved, personalization disabled

Marketing Cookies

Less relevant advertising, inability to measure marketing effectiveness

7. Updates and Contact Information

Policy Updates

We may update this Cookie Policy to reflect:

  • • Changes in technology
  • • New cookie types or purposes
  • • Regulatory requirements
  • • Service provider changes

Material changes will be communicated via email or website notice.

Contact Us

Privacy Questions:
[email protected]

Data Protection Officer:
[email protected]

Support:
+44 207 123 4567

Last Updated: December 2024 | Version 2.1
© 2024 CryptoElite Pro Limited. All Rights Reserved.